TERMS OF SERVICE

Welcome to carewellinstitute! These Terms of Service (“Terms”) govern your access to and use of the carewellinstitute website (the “Site”) and any related services provided by carewellinstitute (“we,” “us,” or “our”). By accessing or using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use our services.


1. Use of the Site

You must be at least 18 years old to use this Site and purchase kitchen home products. By accessing the Site, you represent and warrant that you are of legal age to form a binding contract.

You agree to use the Site only for lawful purposes and not to engage in any activity that interferes with or disrupts the Site or its services.


2. Your Account

If you create an account, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or for any conduct we deem harmful to users or third parties.


3. Orders and Payments

When you place an order, you agree to provide current, complete, and accurate information for all purchases. Once an order is placed, you authorize us to charge the applicable payment method.

Prices are listed in USD and may change without notice. Sales tax, shipping fees, or additional charges may apply as required by law.


4. Products and Descriptions

We strive to provide accurate information about our kitchen and home products. However, we do not guarantee that product descriptions, images, or other content are always complete, accurate, updated, or free from errors. Product colors, dimensions, materials, and appearances may vary slightly depending on your screen settings and display conditions.


5. Intellectual Property

All content available on the Site, including text, graphics, images, product concepts, designs, and related materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written authorization.


6. Privacy and Data

Your use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By accessing and using the Site, you agree to the collection and use of your personal information as described in our Privacy Policy.


7. User Conduct

You agree not to:

• Use the Site in violation of applicable laws or the rights of others

• Upload, share, or transmit any harmful, inappropriate, or unlawful content

• Interfere with the normal operation of the Site, including attempts to access, test, or damage our systems

We reserve the right to remove or restrict access to any content that violates these Terms.


8. Links to Third-Party Sites

The Site may include links to external websites or resources. carewellinstitute is not responsible for the content, security, or privacy practices of these third-party sites. Your access to and use of external websites is at your own risk.


9. Disclaimer of Warranties

The Site and all kitchen and home products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

carewellinstitute does not guarantee that the Site will always operate without interruptions, errors, delays, or harmful components, including viruses or other technical issues.


10. Limitation of Liability

To the maximum extent permitted by applicable law, carewellinstitute and its related parties shall not be responsible for any indirect, incidental, special, or consequential damages resulting from your use of the Site, products, or related services, even if we have been informed of the possibility of such damages.


11. Indemnification

You agree to indemnify and protect carewellinstitute from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) resulting from:

• Your access to or use of the Site and products

• Your violation of these Terms and Conditions

• Your infringement of any rights belonging to third parties


12. Governing Law and Dispute Resolution

These Terms and any disputes arising from them or your use of the Site shall be governed by the applicable laws of Hong Kong, without considering conflict of law principles.

Any disputes related to these Terms shall be submitted to the courts of Hong Kong for resolution.


13. Changes to Terms

We reserve the right to update or modify these Terms at any time. When changes are made, we will update the “Last Updated” date displayed at the top of this page.

Your continued access to and use of the Site after any changes means that you accept the revised Terms.


Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

📧 Email: service@carewellinstitute.com

📞 Phone: +852 5132 5719

📍 Address: Room 912, 9/F, Goodluck Industrial Centre, 808 Lai Chi Kok Road, Lai Chi Kok, Kowloon, Hong Kong